The T.Q.M. Movement
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The T.Q.M. Movement
Book Details
SKU ID: G11227
ISBN: 8174760008
Published Year: 1995
Author: Helga Drummond
Publisher: UBS Publisher
Book Condition: Used Good
Condition Note: Book is in Good Condition.
Book Binding Type: Paper Back
Language: English
No. of Pages: 152
Dimensions: 21 × 13 cm
Availability: In Stock
See all Books of this Author: Helga Drummond
About the Book
The T.Q.M. Movement by Helga Drummond is a concise and insightful introduction to the principles and practices of Total Quality Management (TQM). The author examines the evolution of the TQM movement, highlighting its focus on continuous improvement, customer satisfaction, employee involvement, process optimization, and organizational excellence. Combining theoretical concepts with practical examples, the book explains how quality management can enhance productivity, competitiveness, and long-term business success. It is an excellent resource for managers, quality professionals, students, and anyone interested in modern management practices and organizational improvement.
