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Raving Fans (রাভিং ফ্যানস)

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Book Details

  • Author: Ken Blanchard
  • Publisher: Ural Books
  • ISBN: 9789849450948
  • Language: Bengali
  • Country: Bangladesh
  • Binding: Hardcover
  • Pages: 86

Book Description

In 'Raving Fans', renowned author Ken Blanchard presents a compelling guide to creating exceptional customer service experiences. This engaging narrative illustrates the importance of going beyond mere satisfaction to cultivate enthusiastic and loyal customers. Blanchard's insightful approach encourages readers to rethink their service strategies and embrace a culture of excellence. Through relatable anecdotes and practical advice, this book serves as an essential resource for business leaders and entrepreneurs looking to transform their customer interactions into memorable experiences. Perfect for those in the fields of business and management, this Bengali edition invites readers to discover the secrets of building raving fans.