Total Quality Management

Book Details

• Publisher: S.K. Kataria & Sons

• Author: Dr. K.C. Arora

• Language: English

• Edition: Reprint 2013

• ISBN: 9788185749990

• Pages: 1350

• Cover: Paperback

• Dimensions: 9.4 x 7.2 x 2.0 inches

About the Book

This English paperback book by Dr. K.C. Arora is a comprehensive academic and professional reference on ISO 9000, total quality management, quality control, Six Sigma, and quality systems. The book covers a wide range of important topics including ISO 9000, total quality management, Taguchi methods, quality control, customer focus, total waste elimination, TQM gurus, employee involvement, quality assurance systems, product design and development, continuous quality improvement, inspection and measurement, quality in service organizations, quality circles, benchmarking, business process reengineering, SQC and SPC, reliability, quality leadership, process management, ERP, supply chain management, value engineering, cost of quality, concurrent engineering, design of experiments, standardization, TQM implementation, change management, ISO 9001, ISO 14000, ISO 14001, Six Sigma, non-destructive testing, diagnostic maintenance, ISO 17025, Lean Six Sigma, occupational health and safety management, and related quality standards. It also includes previous year question papers and an index, making it useful for classroom learning, self-study, professional reference, revision, and examination preparation. With its extensive 1350-page coverage, this book is suitable for engineering, management, industrial engineering, quality management, production, manufacturing, and technical course students as well as professionals working in quality systems and process improvement.