Methods for Measuring Quality of Libraries
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Methods for Measuring Quality of Libraries
Book Details
- Publisher: Ess Ess Publication
- ISBN: 817000439X
- Year of Publication: 2005
- Language: English
- Cover: HardBound
About the Book
This book focuses on the quality assessment and improvement of library products and services in the modern information age. It discusses the impact of information and communication technology on libraries and emphasizes the importance of user satisfaction, customer expectations, and service quality. The book explains various methods, tools, and techniques used to measure, control, and improve library performance and quality. It is a useful resource for practicing librarians, researchers, students, and faculty members in Library and Information Science.
