{"product_id":"raving-fans","title":"Raving Fans","description":"\u003cp\u003e\u003cb\u003eAuthor:\u003c\/b\u003e Blanchard, Kenneth\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBrand:\u003c\/b\u003e Harper\u003c\/p\u003e\u003cp\u003e\u003cb\u003eEdition:\u003c\/b\u003e New edition\u003c\/p\u003e\u003cp\u003e\u003cb\u003eBinding:\u003c\/b\u003e unknown_binding\u003c\/p\u003e\u003cp\u003e\u003cb\u003eNumber Of Pages:\u003c\/b\u003e 160\u003c\/p\u003e\u003cp\u003e\u003cb\u003eRelease Date:\u003c\/b\u003e 01-09-2011\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePart Number:\u003c\/b\u003e 2541203\u003c\/p\u003e\u003cp\u003e\u003cb\u003eDetails:\u003c\/b\u003e With a new foreword by Ken BlanchardA straightforward and snappy guide to successful customer service from the author of the bestselling The One Minute Manager.Raving Fans, in a nutshell, is the advice given to a new Area Manager on his first day – in an extraordinary business book that will help everyone, in every kind of organisation or business, deliver stunning customer service and achieve miraculous bottom-line results.Raving Fans is written in the parable style of The One Minute Manager and uses a brilliantly simple and charming story to teach how to define a vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature – not just a passing fad.Business is in the midst of a service crisis that has left millions of disillusioned customers in its wake. Raving Fans includes startling new tips and innovative techniques that can help anyone create a revolution in any workplace – and turn their customers into raving, spending fans.\u003c\/p\u003e\u003cp\u003e\u003cb\u003eEAN:\u003c\/b\u003e 9780006530695\u003c\/p\u003e\u003cp\u003e\u003cb\u003ePackage Dimensions:\u003c\/b\u003e 7.7 x 5.0 x 0.7 inches\u003c\/p\u003e\u003cp\u003e\u003cb\u003eLanguages:\u003c\/b\u003e English\u003c\/p\u003e","brand":"Harper","offers":[{"title":"Default Title","offer_id":50099785302320,"sku":"Trans_9780006530695","price":383.0,"currency_code":"INR","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0690\/9968\/4144\/files\/61wq8cPK5pL.jpg?v=1756471506","url":"https:\/\/www.retailmaharaj.com\/products\/raving-fans","provider":"Retail Maharaj","version":"1.0","type":"link"}