Employees First, Customers Second: Turning Conventional Management Upside Down
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Author: Nayar, Vineet
Brand: Harvard Business Review Press
Color: White
Edition: Edition
Features:
- Physical Condition: No Defects
Binding: hardcover
Number Of Pages: 208
Release Date: 08-06-2010
Part Number: 28148252
Details: One idea sparked a revolution at HCL Technologies, the IT services giant. The author recounts the journey of how he and his team implemented the employee first philosophy by creating a sense of urgency by enabling the employees to see the truth of the company's current state as well as feel the 'romance' of its possible future state.
EAN: 9781422139066
Package Dimensions: 8.6 x 5.8 x 0.9 inches
Languages: English
