{"product_id":"total-quality-service-in-healthcare","title":"Total Quality Service in Healthcare","description":"\u003cp\u003e\u003cstrong style=\"font-size: 0.875rem;\"\u003eBook Details:\u003c\/strong\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eAuthor:\u003c\/strong\u003e Usha Manjunath\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePublisher:\u003c\/strong\u003e Rawat Publications\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eLanguage:\u003c\/strong\u003e English\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eEdition:\u003c\/strong\u003e 2012\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eISBN:\u003c\/strong\u003e 9788131604694\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003ePages:\u003c\/strong\u003e 288\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eCover:\u003c\/strong\u003e Hardcover\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003e\u003cstrong\u003eDimensions:\u003c\/strong\u003e 8.7 x 5.7 x 0.9 inches\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eAbout the Book\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cem\u003eQuality Management in Healthcare: Emerging Issues and Practices in India\u003c\/em\u003e offers a comprehensive exploration of quality-centric practices in one of the fastest-growing service industries worldwide — healthcare. The book navigates the evolution of quality from traditional assurance mechanisms to the implementation of Total Quality Management (TQM) frameworks, especially within Indian hospitals and healthcare systems.\u003c\/p\u003e\n\u003cp\u003eBeginning with an insightful overview of quality management concepts in healthcare organizations, the book covers vital themes such as quality assurance tools, ISO standards, audit methodologies, and quality award benchmarks. It also highlights key developments like NABH (National Accreditation Board for Hospitals \u0026amp; Healthcare Providers) accreditation and its transformative effect on hospital operations in India.\u003c\/p\u003e\n\u003cp\u003eFurther chapters dive into research on quality dimensions in healthcare, culminating in the proposal of an integrative framework for total service quality management tailored to Indian hospitals. An extensive analysis of Indian hospital quality research provides both theoretical insights and practical frameworks for healthcare professionals, administrators, and scholars.\u003c\/p\u003e\n\u003chr\u003e\n\u003ch3\u003e\u003cstrong\u003eAbout the Author\u003c\/strong\u003e\u003c\/h3\u003e\n\u003cp\u003e\u003cstrong\u003eUsha Manjunath\u003c\/strong\u003e is an Associate Professor and Chairperson-Academics at the Institute of Health Management Research, Bangalore. With a unique background spanning allied health, entrepreneurship, and healthcare management, her academic interests include healthcare service quality, marketing, public-private healthcare systems, HRM, and organizational behavior. A seasoned researcher and speaker, she has contributed significantly to national and international conferences and is a peer reviewer for several academic journals and publications.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"Rawat Publications","offers":[{"title":"Default Title","offer_id":50002414731568,"sku":"DRG.RawatPublications_9788131604694","price":777.0,"currency_code":"INR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0690\/9968\/4144\/files\/51WTDBPtiWL.jpg?v=1756464404","url":"https:\/\/www.retailmaharaj.com\/bn\/products\/total-quality-service-in-healthcare","provider":"Retail Maharaj","version":"1.0","type":"link"}