Total Quality Management
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Total Quality Management
Book Details
- ISBN: 978-81-8054-575-7
- Edition: 2nd Revised Edition
- Language: English
- Title Code: 226
- Author: D.D. Sharma
About the Book
"Total Quality Management (TQM)" is a comprehensive textbook designed to provide an in-depth understanding of Total Quality Management in the context of Indian organizations. In this book, the author highlights the importance of TQM for producing world-class products in India. It covers various aspects of TQM across 26 chapters, offering both Indian and International case studies to illustrate its practical application.
The book is written in simple and lucid language, making it accessible for students and professionals alike. It is supplemented with real-life examples from Indian companies and includes profiles of over 15 companies that have earned ISO-9000 certificates. Furthermore, the book features case studies of Indian companies that have successfully implemented TQM, and profiles of 17 world-class companies that have won prestigious quality awards.
